Getting Started

Scantranx is a cloud-based omnichannel retail management platform designed to help small and medium-sized retailers unify their in-store and online operations in one seamless system. The platform integrates Point of Sale (POS), Inventory Management, eCommerce, Customer Loyalty, Payments, and Analytics — all accessible through desktop, tablet, or mobile devices.

With Scantranx, retailers can sell smarter, streamline operations, and grow faster, whether they run a single store or multiple branches across locations.

The purpose of this User Guide is to provide step-by-step instructions on how to use the Scantranx platform efficiently. It serves as a reference for all users — including store owners, cashiers, inventory managers, and administrators — to understand the system’s features and functions.

This guide explains how to:

Set up and configure your Scantranx account.
Manage products, inventory, and pricing.
Process sales and returns using the POS system.
Monitor business performance with reports and analytics.
Integrate with online stores, payment gateways, and loyalty programs.
Manage users, roles, and permissions within your organization.

Who Should Use This Guide

This guide is intended for:

Retail Business Owners – to oversee store performance and configuration.
Cashiers and Sales Staff – to handle transactions, receipts, and daily sales operations.
Inventory Managers – to track stock levels, purchases, and product movement.
Administrators – to manage users, locations, roles, and system settings.

System Overview

Scantranx is an all-in-one retail solution built with flexibility, scalability, and ease of use in mind. Key modules include:

Point of Sale (POS): Fast, intuitive, and works both online and offline.
Inventory Management: Real-time tracking of stock across multiple locations.
eCommerce Integration: Seamless connection between physical and online stores.
Customer Loyalty: Reward customers and boost retention with customizable programs.
Payments: Support for multiple payment options including credit cards, PayPal, GPay, and Apple Pay.
Analytics & Reports: Insights into sales, revenue, inventory trends, and customer behavior.

Platform Compatibility

Scantranx is available as:

Web Application (for desktops and laptops)
Mobile Application (Android & iOS)
Both versions sync automatically to ensure data consistency across all devices.

Getting Started

To get started, you will need:

A registered Scantranx account.
Internet connection (for synchronization and cloud access).
A supported web browser (e.g., Chrome, Firefox, Edge) or mobile device.